Modern customers expect rapid instantaneous resolution to their queries. With the rapid evolution of technology, businesses are under immense pressure…
Sridhar CSOctober 4, 2024 |
Blogs
The future of customer service is evolving continuously, and at the heart of this transformation is generative AI.
Sridhar CSOctober 3, 2024 |
The role of the frontline salesman has evolved significantly in the current customer-centric business environment. No longer is it enough…
Sridhar CSSeptember 27, 2024 |
Data is the foundation of strategic decision-making, and one area where it’s critically important is sales forecasting and pipeline management.
Sridhar CSSeptember 26, 2024 |
The ability to quickly identify which leads are worth pursuing allows sales teams to focus their efforts, optimize resources, and…
Sridhar CSSeptember 26, 2024 |
Data is the cornerstone of success for any sales team. Data-driven strategies help sales teams target the right leads and…
Sridhar CSSeptember 26, 2024 |
Companies that leverage data effectively for their sales strategy outperform their competitors and are more likely to acquire customers as…
Sridhar CSSeptember 25, 2024 |
Upselling and cross-selling are powerful revenue generators that can significantly increase the average order value (AOV) and customer lifetime value…
Sridhar CSSeptember 24, 2024 |
Upselling and cross-selling are powerful revenue generators that can significantly increase the average order value (AOV) and customer lifetime value…
Sridhar CSSeptember 23, 2024 |
Lead collection forms an integral part of the marketing and sales function. Though there are multiple ways to collect leads…
Sridhar CSSeptember 18, 2024 |
Lead collection forms an integral part of the marketing and sales function. Though there are multiple ways to collect leads…
Sridhar CSSeptember 17, 2024 |
Client follow-ups are essential in maintaining relationships, nurturing leads, and driving conversions. Yet, many businesses struggle with the challenges of…
pS Content DeskSeptember 16, 2024 |
Collecting meaningful customer feedback has always been a challenging task. Traditional methods—email surveys, call centers, or web forms—are slow, often…
pS Content DeskSeptember 12, 2024 |
HR teams today face a common problem: the overwhelming amount of workforce data. From tracking employee performance to analyzing retention…
pS Content DeskSeptember 12, 2024 |
Supply chain operations are becoming increasingly data-driven, with organizations handling massive amounts of information across inventory management, logistics, and supplier…
pS Content DeskSeptember 11, 2024 |
Sales is one function that is all encompassing. It requires street-smart capabilities to handle multiple personalities with different requirements in…
Sridhar CSSeptember 11, 2024 |
Customer churn isn’t just a minor inconvenience; it’s a significant barrier to sustained growth and profitability. When customers leave, they…
pS Content DeskAugust 21, 2024 |
The challenge of making marketing campaigns truly resonate with individual customers often lies in the complexity of handling vast amounts…
pS Content DeskAugust 20, 2024 |
Customers expect fast, personalized, and proactive support that resonates with their unique needs. However, many companies find themselves grappling with…
pS Content DeskAugust 19, 2024 |
Businesses are more connected than ever in the globalized marketplace of today, but this connectivity presents a unique set of…
pS Content DeskAugust 16, 2024 |
